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Account Help > What is your money back guarantee?

Money Back Guarantee

If for any reason you are not completely satisfied with our services, you may cancel your account within the first 30 days of service and receive a full refund.

If at any time during your subscription to our services you feel you have not received the services advertised and we can justify those reasons (excessive server or network downtime), we will refund your account for that period upon request.

Note: Announced maintenance and/or scheduled network outages do not apply.

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